2021 Gold Touchstone Award Winners
Transforming Total Joint Care
Atrium Health Cabarrus
Eat|Sleep|Console: a holistic and value-driven care model for Neonatal Abstinence Syndrome (NAS)
Atrium Health Cabarrus Jeff Gordon's Children's Center, Atrium Health Cleveland, and Atrium Health Lincoln
Spots & Dots: Clinical Efficiency Initiative to Manage ICH & TBI Patients Locally
Atrium Health Greater Charlotte Region
Bridging the Gap between Current Practice and Best Practice: A Multi-Disciplinary Approach to Reduce Post-Operative Venous Thromboembolism (VTE)
Atrium Health Union
Pain Is Real, Please Believe Me
Levine Children’s Hospital - Children's Specialty Center Rheumatology Clinic
Improving Outcomes and Reducing Avoidable Neonatal Intensive Care Unit Utilization and Risk through Evidence-Based Feeding Strategies in Very Low Birthweight Infants
Levine Children's Hospital
Are you Okay? Integrating Mental Health Screening into a Pediatric Nephrology Clinic
Levine Children's Hospital - Children's Specialty Center
Boosting Primary Care Awareness and Treatment for Childhood Hypertension (BP CATCH)
Levine Children's Hospital - Children's Specialty Center
Project Phoenix: Surgical Pandemic Response and Re-Integration
Wake Forest Baptist Health
Implementation of Individualized Pain Care Plans Decreases Length of Stay and Hospital Admission Rates for High Utilizing Adults with Sickle Cell Disease
Wake Forest Baptist Health
2021 Silver Touchstone Award Winners
Improving Provider Compliance with Outpatient Heart Failure with Reduced Ejection Fraction Prescribing
Atrium Health Cabarrus and Sanger Heart & Vascular Institute
Wiping Out Hospital Acquired C. difficile
Atrium Health Stanly
2020 Liberation Celebration – Improving ICU Liberation through Standard Workflows
Atrium Health Stanly
Care Close to Home: A Community Hospital’s Response to the COVID-19 Pandemic
Atrium Health University City
Implementing evidence-based Suicide Risk algorithm to automate and standardize patient care and improve visibility of patient's suicide risk level
Behavioral Health Service Line and Information Analytics Services Collaboration
Declan Donoghue Collaborative Care Program: An Innovative Model of Care for Children with Undiagnosed Complex Conditions
Brenner Children's Hospital, Wake Forest Baptist Health
A Journey to Sustainment: Improving Quality Care for Cardiac Patients
Carolinas Medical Center
The Effectiveness of Early Mobility on Functional Outcome in Acute Ischemic Stroke Patients After Thrombolytic Therapy
Carolinas Medical Center
Routine early application of an autologous blood patch as a strategy to reduce chest tube duration and length of stay after robotic lung resection
Carolinas Medical Center
Improvements in Patient Experience: Consumer Experience Focus
Carolinas Medical Center and Sanger Heart & Vascular Institute
Reduction of Prostate Radiation Therapy Simulation Cancellations
Levine Cancer Institute Morehead Radiation Oncology
Exceeding Patient Experience Goals through the Implementation of a Pediatric Emergency Care Experience Bundle... Even Through a Pandemic
Levine Children's Hospital
Improving satisfaction, comprehension, and anxiety in pediatric surgical populations: the use of comprehensive children’s books
Levine Children's Hospital
Engaging Virtually in CF Nutritional Health
Levine Children’s Hospital - Children's Specialty Center: Cystic Fibrosis Center
Antibiotic Timeliness Through Improving Pediatric Sepsis Outcomes (IPSO) at Levine Children's Hospital
Levine Children's Hospital
Utilizing a Pediatric Vascular Access Team to Improve Central Line Bundle Compliance and Central Line-Associated Bloodstream Infections (CLABSIs)
Levine Children's Hospital
Implementation of a Standardized Inpatient Program for the Care of Technology and Tracheostomy Dependent Pediatric Patients
Levine Children's Hospital
Reducing unplanned extubations in the neonatal ICU
Levine Children's Hospital
Bridging the Gap: Quality Improvement Advances in Health Care Transition for Pediatric and Adult Patients with Sickle Cell Disease
Levine Children's Hospital and Levine Cancer Institute
A Novel Multimodal Opioid-Free Pathway for Postoperative Pain Management: Eliminating Postoperative Opioids for Veterans Undergoing Robotic-Assisted Radical Prostatectomy
Wake Forest Baptist Health Department of Urology
Virtual Remote Connectivity with Patients after Spine Surgery Delivers Real Benefits to Patients and the Healthcare System
Wake Forest Baptist Medical Center and Davie Medical Center
Design, Implementation, Utilization, and Sustainability of an Inpatient Rounding List: Wake Health Inpatient Rounding List (WHIRL)
Wake Forest School of Medicine
2021 Bronze Touchstone Award Winners
Design and Implementation of Virtual Therapy for Behavioral Health Patients During COVID-19 Pandemic
Atrium Health Behavioral Health Charlotte
Using Simulation to Educate Teammates on Verbal De-Escalation Procedures in Order to Reduce Avoidable Restrictive Intervention
Atrium Health Behavioral Health Charlotte
Beat the Flu - Effective Influenza Vaccination in Dermatology
Atrium Health Medical Group - Dermatology Division
Application of Process Improvement in Nurse Recruitment
Atrium Health Navicent, The Medical Center
Increasing Sepsis Bundle Compliance with Utilization of Compliance Letters and Recognition Awards
Atrium Health Navicent, The Medical Center
Three Things You Can Do to Improve Door-to-Needle: Early Activation, Don't Bed the Patient, Go Straight to CT
Atrium Health Neurosciences Institute
Medication and Patient Scanning
Atrium Health Pineville
Case by Case Implementation of the ICU Liberation Bundle
Atrium Health Pineville
CLABSI Prevention Pandemic Style
Atrium Health Union
Move it, Move it! Nurse-Driven Mobility Program to Improve Patient Outcomes and Patient Experience
Carolinas Medical Center
A Standard PSI 12 Review Process Drives Improvement
Carolinas Medical Center
COVID-19: The Perfect Storm for Increasing Medication-Related Errors
Columbus Regional Healthcare System
Improving Door to CT time for CODE STROKE Patients
Emergency Department Service Line & ED QSOC™
Navigating Cancer Patients to Improved Outcomes During COVID
Levine Cancer Institute
Improving Blood Pressure Management Through Blood Pressure Recheck Compliance
Sanger Heart & Vascular Institute Rock Hill
Preventing Falls: Skilled Nursing Facilities Performance Improvement
Skilled Nursing Facilities: Cleveland Pines, Huntersville Oaks, Jesse Helms, Sardis Oaks, Stanly Manor
Emergency General Surgery Value Concordant Care Project
Wake Forest Baptist Health
Reducing Unplanned Extubations in the Neonatal Intensive Care Unit
Wake Forest Baptist Health
Discharge Pharmacy Services
Wake Forest Baptist Health - Lexington Medical Center
Implementation of a clinical pharmacist-driven medication appeal process in a dermatology clinic
Wake Forest Baptist Health - Specialty Pharmacy Services/Dermatology
Advanced Care Planning Project
Wake Forest Baptist Medical Center
OR to ICU Handoff
Wake Forest Baptist Medical Center
2019 Gold Touchstone Award Winners
| Safer Opioid Prescribing: Having the Right Tools at the Right Time | New Hanover Regional Medical Center |
| Effectiveness of a Standardized Care Bundle on 60-day Utilization among Patients Hospitalized with an Acute Exacerbation of COPD | Center for Outcomes Research and Evaluation |
| Improving Patient Safety One Fall at a Time | Carolinas HealthCare System Blue Ridge |
| Using Surveillance Monitoring as a Catalyst for Change: Decreasing Over-Utilization of Telemetry Monitoring | Carolinas Healthcare System NorthEast |
| Cracks in Your Referral Process? Find Your Sustainable Solution Here | Levine Children’s Specialty Center: Rheumatology |
| Handling Antibiotics with Care: The Expansion of Antimicrobial Stewardship into the Ambulatory Setting | Atrium Health Medical Group - Internal Medicine, Family Medicine, Pediatrics, and Urgent Care |
| The Sickle Cell Suboxone Story: Improving Outcomes in managing chronic pain in Sickle Cell Disease | Levine Cancer Institute - Sickle Cell Enterprise |
| High ED Utilization: Collaborating Across the Continuum | Carolinas Medical Center |
| Flu Fighters 2.0: Spreading Strategies to Stop the Spread of Flu | Levine Children’s Pediatric Specialties |
| Eagle Program: Preventing Hospitalization and Improving Outcomes for Young Adults Experiencing Their First Psychotic Break | Behavioral Health Charlotte |
| Cone Health Medical Group 5 Star Service Journey | Cone Health Medical Group |
| Care Coordination Model using the Combination of Population Health and Palliative Care Approaches for Managing Advanced Illnesses | Navicent Health |
2019 Silver Touchstone Award Winners
| Eliminating Central Line-Associated Bloodstream Infections at Levine Children’s Hospital for a Half Year | Levine Children's Hospital |
| Eliminating Patient Identified Barriers to Care to Decrease Medicaid Inpatient Admission Rates and Improve Quality of Care | Coastal Family Medicine, New Hanover Regional Medical Center |
| Decreasing Falls in the Emergency Department | Cone Health Moses Cone Hospital |
| Team Approach to Dressing Changes: Prevention of CLABSIs in the MICU | Atrium Health Pineville |
| Atrial Fibrillation Standardization | Triad HealthCare Network and Moses Cone Hospital |
| Improving Pediatric Sepsis Outcomes (IPSO) at Levine Children’s | Levine Children's Hospital |
| Reducing CT Utilization for Pediatric Patients Presenting to the ED with Minor Head Trauma | New Hanover Regional Medical Center |
| Use of In-Situ Simulation to Evaluate and Modify Organizational Infrastructure and Processes Prior to Implementation of a Pediatric Sepsis Recognition Tool in a Community Hospital | Cone Health |
| Implementing a Video Patient Observation Program: Lessons from a Tertiary Care Children's Hospital | Levine Children's Hospital |
| Improving family-centered care through standardization of cystic fibrosis nutrition interventions in 0-2 year olds | Levine Children’s Specialty Center: Cystic Fibrosis Center |
| A Journey to Value: 365 Days and Counting A Co-Management Approach to Joint Replacement in a Rural Health Care Setting | Scotland Health Care System |
| Transforming Culture through Standard Work: A Continued Journey to Reduce Falls in a Medical Surgical Unit at Union | Atrium Health Union |
| Wiping out C. difficile Infections through Interdisciplinary Partnership and Collaboration | Carolinas HealthCare System NorthEast |
| Scaling Back Heart Failure Readmissions by Implementing Daily Multidisciplinary Huddles | Atrium Health Cleveland |
| Utilizing the Heart Failure PowerPlan to Identify and Treat Palliative Care Appropriate Patients | Carolinas Medical Center, Sanger Heart & Vascular Institute, and Carolinas Palliative Care & Hospice Group |
| A Multidisciplinary Approach Reduces Pediatric Respiratory Patients Length of Stay | Levine Children's Hospital |
| Enhanced Recovery with Control of Nausea after Laparoscopic Sleeve Gastrectomy | Cone Health Wesley Long Hospital |
| Screening for Adverse Childhood Experiences (ACEs) in an Adolescent Primary Care Setting | Teen Health Connection |
| Opening Doors: Improving Inpatient Throughput and Unit Efficiency via Provider Discharge Ordering Process | Levine Children’s Hospital |
| Impact of eLINK Virtual Surveillance on Sepsis Outcomes | Cone Health |
| Dental Pain in the Emergency Department | New Hanover Regional Medical Center |
| United as One: Virtual and bedside clinicians unite to liberate ICU patients at Atrium Health Union | Atrium Health Union |
| Sustaining and Spreading Best Practice: Newborn Antibiotic Stewardship Initiative | Carolinas Medical Center |
| Tackling, Intercepting, and Holding Our Gains in Ventilator Associated Events | The Medical Center, Navicent Health |
| The Doctor Is In: Physician-driven strategies to reduce readmissions | Southeastern Health |
| adDRESSING Central Line Infections: reducing bloodstream infections in neonates with a focus on dressings | Levine Children's Hospital |
| Meeting the Challenge: The Increased Role of a Critical Access Hospital in a Busy Health System | Pender Memorial Hospital |
| Reducing Surgical Site Infections Through Evidence and Standardization | Atrium Health Metro Division Acute Care Facilities |
| What Can CDU Do for You: Operational Excellence in Care and Finance | Atrium Health Cleveland |
| Don’t Turn Your Back on Fusion Infections | Carolinas Medical Center |
| Reduction of Colon SSI with implementation of Enhanced Recovery After Surgery Pathways | The Medical Center, Navicent Health |
| Impact of a Novel Pharmacy Service on Antimicrobial Utilization and Medication-Related Errors in Immunocompromised Patient Populations | Atrium Health's Antimicrobial Support Network |
| Using LEAN Methods to Improve Patient Satisfaction with Provider Services in the Behavioral Health Emergency Department | Behavioral Health Charlotte |
| Bridging the Gap Post Discharge | Carolinas Medical Center |
2019 Bronze Touchstone Award Winners
| Social Determinant Interventions Improved Readmissions and Reduced Disparities | Navicent Health |
| Interprofessional medication self-management program for elderly patients in an internal medicine residency clinic | Cone Health Internal Medicine Center |
| Clostridium Difficle: The Super, Duper Specimen Collection Challenge | St. Luke's Hospital |
| Eye Screen for Ice Cream | Carolinas Health Care System Blue Ridge |
| Reducing Behavioral Health Admissions in the Emergency Department - A Randomized Trial Comparing Virtual Patient Navigation to Usual Care | Behavioral Health Service Line |
| Eat|Sleep|Console: A holistic and value-driven care model for Neonatal Opioid Withdrawal Syndrome (NOWS) | Carolinas HealthCare System NorthEast Jeff Gordon’s Children’s Center |
| Curbing the Use of Inappropriate Urine Cultures in a Hospital-Associated Urgent Care Center using LEAN methodologies | Moses Cone Urgent Care Center |
| Inpatient Acute Coronary Syndrome Alert | Atrium Health Pineville |
| Creating a Culture of Mobility to Improve Patient Outcomes | Carolinas HealthCare System NorthEast |
| Reducing Blood Culture Contamination | Atrium Health Pineville |
| CardioMEMS-Improving Patient Outcomes One Download at a Time | Carolinas Medical Center |
| Say No to the Old Routine: Clinically Indicated Pre-Op Testing Only | Atrium Health Pineville |
| Innovative Hand Hygiene Technology Drives Down Hospital-associated Infections | The Medical Center, Navicent Health |
| Innovative Strategies to Reduce Aggression in Behavioral Health Patients using the Dynamic Appraisal of Situational Aggression (DASA) Tool | Behavioral Health Charlotte, Kings Mountain Hospital, Behavioral Health Davidson, Atrium Health Stanly, NorthEast Senior Medical Behavioral Unit, Blue Ridge Behavioral Health Unit |
| The AMA Impact: Returns, Rework, Reduce | Carolinas HealthCare System Blue Ridge |
| Leader Rounding Insta-GRAM (Giving Real-time Affirmation and Managing expectations) | Carolina Medical Center |
| Aspiration Prevention: It's a Matter of Life or Breath | New Hanover Regional Medical Center |
| Full Utilization of Teammates Spanning Day and Night Shift to Expedite Discharge | Atrium Health Pineville |
| Breaking Bad News Simulation Training for Pediatric Residents and Health Care Professionals at Levine Children’s Hospital | Levine Children's Hospital |
| Reducing Indwelling Urinary Catheter Utilization | Atrium Health Union |
| Code Stroke EMS Stretcher to CT | Atrium Health Pineville |
| Closing the Health Equity Gap: Atrium’s Health’s Journey to Increasing Colorectal Cancer Screening Rates in the Hispanic Male Population | Atrium Health Community Health |
| Implementing transcarotid artery revascularization to improve patient outcomes in carotid artery occlusive disease | Carolinas Medical Center |
| Physicians CAN Move the Needle in Patient Experience | Carolinas Hospitalist Group - Union |
| Smile, You’re on Candid Camera: Tele-ICU in the ED Decreases Sepsis Mortality | Atrium Health University City |
| Critical Limb Ischemia Project | Cone Health |
| Ventricular Assist Device Length of Stay | Carolinas Medical Center |
| Redefining Continual Survey Readiness | Cone Health |
| Opioid Reduction in Perinatal Services | New Hanover Regional Medical Center: Betty H. Cameron Women's and Children's Hospital |
| Leveraging Technology and Data to Drive Documentation Excellence | Atrium Health Primary Enterprise Acute Care Facilities |
| Leveraging Technology to Drive Timely Documentation | Atrium Health Primary Enterprise Acute Care Facilities |
| A Heart Care Navigation Team Improves Acute Myocardial Infarction (AMI) Care and Outcomes | Sanger Heart & Vascular Institute |
| The Heart Team - Implementation of a Patient-Centered Multidisciplinary Team for High Risk Cardiovascular Patients | Sanger Heart & Vascular Institute |
Previous Touchstone Awards
2018 Gold Touchstone Award Winners
| Project Title | Facility |
| Antibiotic Stewardship in the NICU at Levine Children’s Hospital | Levine Children's Hospital |
| Clean Hands Club: Don't Get Caught Germy Handed | Carolinas HealthCare System Pineville |
| Diabetes: Impacting the Quality of Care with Embedding Retinal Imaging in the Primary Care Setting | New Hanover Medical Group, NHRMC Physician Group |
| Enhancing the Experience: I am a Person. Not a Mental Health Problem | Carolinas HealthCare System Blue Ridge |
| Have You Lost Your Neurons? Carolinas Medical Center Code Stroke Lean Process Improvement Project | Carolinas Medical Center |
| Implementing an Enhanced Recovery After Surgery (ERAS) Protocol to Decrease Length of Stay (LOS) and Opioid Use in Bariatric Surgery Patients | Bon Secours St. Francis Hospital |
| Laboratory Standardization | New Hanover Regional Medical Center |
| Preventing Avoidable Readmissions: Continuous Quality Improvement to Achieve Excellence | Sanger Heart and Vascular Institute |
| Safe Passage: A Virtual Nurse to Nurse Transition of Care | Atrium Health Continuing Care |
| Staying Steady: Hospice Falls Performance improvement Keeping Patients Safe at End of Life | Hospice of Union County, Hospice & Pallative Care of Cabarrus County |
| Sustaining the Gains: Two Years (and Counting) with Zero CAUTI | Carolinas HealthCare System University |
| Telehealth Cancer Genetics: Providing Patient Access to Specialized Oncology Genetic Services Closer to Home | Levine Cancer Institute |
2018 Silver Touchstone Award Winners
| Project Title | Facility |
| 5 Center's Fall Reducation Pilot | AnMed Health |
| A Journey Towards Zero Falls: Reducing Falls Using Lean Methodology | Carolinas HealthCare System Union |
| A Standardized, Best Practice Approach Reduces Harm, Resource Utilization, Admissions and Length of Stay for Febrile Neonates | Levine Children's Hospital |
| Addressing Underutilization of the Medicare Wellness Visit to Improve Impact on Delivery of Preventative Care and Increase Reimbursements | Carolinas HealthCare System Blue Ridge |
| An Operating Model for Improving Patient Experience | Levine Children's Hospital |
| Antimicrobial Stewardship Implementation of Staphylococcus Aureus Bacteremia Bundle | Atrium Health (Primary Enterprise Facilities) |
| Antimicrobial Stewardship: Using a Multidisciplinary Approach to Improve Antibiotic Utilization | Roper St Francis Healthcare |
| Decreasing Central Line Infections in Levine Children's Hospital Pediatric Progressive Unit | Levine Children's Hospital |
| Developing a Congestive Heart Failure Program at New Hanover Regional Medical Center | New Hanover Regional Medical Center |
| Elimination of Contact Precautions for MRSA | Atrium Health Metro Facilities - Infection Prevention Department |
| Engagement Clinic: Improving Treatment Compliance for At-Risk Patients | Behavioral Health Charlotte |
| Engaging Behavioral Health Inpatients to Improve the Patient’s Experience on One South | Behavioral Health Charlotte |
| Extreme Makeover: Good Catch Program Edition | Atrium Health |
| Flu Fighters: Increasing the Number of Flu Vaccine Administrations in Pediatric Hematology Oncology Patients | Levine Children's Hospital |
| Got Bugs? Promoting Antimicrobial Stewardship in the Ambulatory Space | Atrium Health Urgent Care |
| Hardwiring Clinical Change - A Sustainable Strategy to Reduce Cost of Anticoagulant Use After Percutaneous Coronary Intervention (PCI) | Sanger Heart &Vascular Institute |
| Implementation of a Fast-Track Pathway to Enhance Recovery after Non-Complicated Pediatric Appendicitis | Levine Children's Hospital |
| Improving Patient Safety in the Opioid Crisis: Establishment of an Ambulatory Care Pharmacist-Led Naloxone Program for Patients at High-Risk of Overdose | New Hanover Regional Medical Center |
| Increasing Clinic Access and Improving Parent Education to Decrease Low Acuity Pediatric Emergency Room Visits | New Hanover Regional Medical Center, Coastal Family Medicine |
| Innovative Solutions to Reduce the Occurrence of Hospital-Acquired Clostridioides Difficile | Carolinas Medical Center |
| Journey to High Reliability: Implementing a Daily Safety Brief | Carolinas HealthCare System Union |
| Leveraging Guest Relations to Increase Utilization of the GetWellNetwork | Carolinas HealthCare System Kings Mountain |
| Prescription Reporting with Immediate Medication Utilization Mapping (PRIMUM) | Atrium Health Cerner facilities |
| Pre-Surgical Anti-Coagulation/Anti-Platelet Management | Carolinas HealthCare System Pineville |
| Pump It UP! | Carolinas HealthCare System Stanly |
| Reduction of Antibiotic Use in the Neonatal Population | Carolinas HealthCare System Pineville |
| Snap Crackle Pop: Healing the Cracks in Our Referral Process, Helping Pediatric Rheumatology Patients Get Care Sooner | Levine Children’s Specialty Rheumatology Clinic. |
| STOP Missing Elevated Blood Pressures (BP): Using QI Methodology to Improve BP Identification and Management in a Pediatric Nephrology Clinic | Levine Children’s Hospital Specialty Center |
| The Effect of a Certified Wound Ostomy Nurse Educational Bundle on Hospital Acquired Pressure Injury in the Intensive Care Unit | Carolinas HealthCare System Pineville |
| The Power of Provider-Level Data to Drive Change in Antibiotic Prescribing Practices to Prevent Harm | Columbus Regional Healthcare System |
| Using Lean Methods to Improve Emergency Behavioral Health Treatment | Behavioral Health Charlotte |
| Washing Away Waywardness: A Multi-Disciplinary Approach to Improve Hand Hygiene Rates | Carolinas Medical Center MICU, Infection Prevention, Carolinas Simulation Center |
| We Honor Veterans: Honoring Veteran Patients and Families at the End-of-Life | Atrium Health Hospice Service Line: Hospice of Union County, Hospice of Anson County, Hospice and Palliative Care of Cabarrus County |
2018 Bronze Touchstone Award Winners
| Project Title | Facility |
| “From the Deckplate” One Emergency Departments Journey to Improving Quality and the Patient Experience | Carolinas HealthCare System Blue Ridge |
| A Ground-Breaking Model for Community Engagement | Atrium Health Primary Palliative Care |
| A Standardized Care Bundle Among Patients Hospitalized with an Acute Exacerbation of COPD | Atrium Health Primary Enterprise Facilities |
| An Integrated Dementia Navigator Program for Patients and their Caregivers (AIDEN) | Carolinas HealthCare System Senior Care |
| Behavioral Health Integration: Implementation of a Health Coach Manual to Decrease Symptoms and Improve Health. | Behavioral Health Service Line |
| Can Stanly Give You a Hand | Carolinas HealthCare System Stanly |
| Carolinas Medical Center Heart Transplant Wait List Process Improvement | Carolinas Medical Center |
| CCU Pressure Injury Prevention Turning Teams | Carolinas HealthCare System Union |
| Changing Culture Through Teamwork in SICU | Roper Saint Francis Healthcare |
| Clinical Outcomes Leaders: Leading the Way to Improved Patient Outcomes and Sustainment of System Goals | Carolinas Medical Center |
| CMC-Mercy 5 North Surgical Patient Bundle | Carolinas Medical Center Mercy |
| Decreasing Operating Room Turnover Times | Carolinas HealthCare System Union |
| Emergency Department Throughput: Reducing Wait Times and Improving Patient Experience | Southeastern Regional Medical Center |
| Hospitalists Break with Convention to Drive ED Throughput | Cone Health at Alamance Regional |
| Hyperglycemia Hurts: Reducing Prevalence in Inpatient Blood Glucose Value > 180mg/dl | Carolinas HealthCare System Pineville |
| Improved Clinical Efficiencies in Electrophysiology Lab Lead to Improved Teammate Engagement, Patient Experience and Access to Electrophsiology procedures | Sanger Heart & Vascular Institute, Carolinas Medical Center |
| Improving Door to Needle times with a Virtual Nursing Model | Neurosciences Institute Neurology |
| Improving Productivity and Retention of Team Members in the Intensive Care Unit | Carolinas HealthCare System Pineville |
| Increased Utilization of Infected Admission Pathway Across Primary Enterprise Emergency Departments Through System-Level Collaboration | Atrium Health ED QSOC and Sepsis Collaborative |
| Integration of a Shared Care Pharmacy Technician in an Ambulatory Care Clinic | New Hanover Regional Medical Center |
| Journey to High Reliability Review of Behavioral Health Service Line Care Events | Behavioral Health Service Line |
| Preventing Falls and Injuries: Optimizing Patient Safety in an Inpatient Hospital Setting | Scotland Health Care System |
| Rapid Response and Code Blue Drills – Real-time Practice and Feedback at Bedside | Carolinas HealthCare System Blue Ridge |
| Reducing Opportunity Days for Patients Transitioning to LTACH and Creating Capacity Within CMC Intensive Care Units | Carolinas Medical Center |
| Senior Behavioral Medicine's PRN Psychotropic Medication Utilization Reduction | Carolinas HealthCare System NorthEast |
| Shared Decision Making for Lung Cancer Screening: Standardization & Streamlining | Atrium Health |
| Staying Out of the Red by Bringing It All to the Bed | Carolinas HealthCare System Cleveland |
| Take Me to PEDS: Growing Pains and Process Change in Pediatric Trauma Care | Carolinas Medical Center |
| Teamwork is Not an Important Thing, It's Everything! Adoption of Virtual Critical Care Through Team Engagement | Virtual Critical Care and Carolinas Medical Center Medical Intensive Care Unit |
| The Sepsis Initiative - A Continued Path to Improving Outcomes for the Critically Ill Patients | Columbus Regional Healthcare System |
| Using LEAN Methodologies: Fall Prevention Kaizen Event to Decrease Falls | New Hanover Regional Medical Center |
| Utilizing the Professional Nurse Clinical Advancement Program as a Change Agent to Improve Patient Satisfaction Scores | Carolinas HealthCare System NorthEast |
| We "CAUTI" a problem! Improving Outcomes in Heart Failure Patients |
Moses Cone Memorial Hospital |
2017 Gold Touchstone Award Winners
| Project Title | Facility |
| Impacting Patient Lives by Decreasing the Incidence of Hospital Acquired Clostridium Difficile | AnMed Heatlh |
| Using Lean Methods to Improve Virtual Emergency Behavioral Health Treatment | Carolinas HealthCare System Behavioral Health Service Line |
| “Getting a Foot in the Door”: An innovative strategy to increasing home visits before the patent is discharged | Carolinas HealthCare System Blue Ridge |
| Patient Safety Starts with Minions: Wash Your Hands to Reduce Despicable HealthCare-Associated Infections | Carolinas HealthCare System NorthEast |
| Stopping the Revolving Door: Utilizing Interdisciplinary Rounds to Reduce Readmissions | Carolinas HealthCare System NorthEast |
| Reduction in ICU Mechanical Ventilation Observed to Expected Ratio | Carolinas HealthCare System Pineville |
| Eradicating Patient Falls through A3 Practical Problem Solving | Carolinas Rehabilitation Mount Holly |
| The Value in Planning for VBP | Healthy@Home and Union Regional Home Care |
| Integrative Modalities: Relief for Pain, Anxiety, Nausea and Disengagement | Hospice & Palliative Care of Cabarrus County |
| Hospice Medication Management: Ensuring Patient Safety Every Visit | Hospice of Union County, Hospice of Anson County, and Hospice of Cabarrus County |
| Reducing 30-Day Hospital Readmission Rates and Emergency Room Visits by Utilizing Embedded Pharmacists for Discharge Follow-up in an Internal Medicine Practice | Kannapolis Internal Medicine |
| CT Lung Screening Program - Lung Rad 4 Patient Compliance and Data Tracking | New Hanover Regional Medical Center |
2017 Silver Touchstone Award Winners
| Project Title | Facility |
| “Just Chill Out…” Hypothermia doesn’t have to be confusing" | AnMed Heatlh |
| Using a "Compass Board" to Drive toward Excellence | Bon Secours St. Francis Hospital |
| Joint and Spine Academy- Connecting the Dots on the Patients Surgical Journey | Carolinas HealthCare Blue Ridge |
| Transforming Culture in a Healthcare System: Equipping Teammates with Tools for Advance Care Planning Conversations throughout the Lifespan and the Continuum of Care | Carolinas HealthCare System |
| Excellence in Partnership: The Clinical Documentation Optimization Project | Carolinas HealthCare System - Acute Canopy Facilities |
| Improving the Patient Experience through Nursing Communication | Carolinas HealthCare System Cleveland and Carolinas HealthCare System Kings Mountain |
| The Right Place, At The Right Time, For The Right Care: Appropriate Care Funding | Carolinas HealthCare System Clinical Care Management |
| Implementation of a Lean Management System in Specimen Management | Carolinas HealthCare System Core Lab |
| ICU Liberation: An Inter-Professional Approach to Care | Carolinas HealthCare System Critical Care Network in collaboration with CMC Neurosurgical ICU, CHS Union ICU, and CHS Cleveland ICU |
| Effective Transitions of Care Across the Continuum | Carolinas HealthCare System Medical Group Division |
| Getting Everyone on the Same Page at the Same Time: Improving Patient Experience Through Standard Communication | Carolinas HealthCare System NorthEast |
| Public Cord Blood Donation Program | Carolinas HealthCare System NorthEast |
| Expanding Cross Continuum Strategies: Implementation of High Risk Follow Up Appointments to Reduce Readmissions in the Open Heart Population | Carolinas HealthCare System Pineville |
| Increasing Utilization of the GetWellNetwork | Carolinas HealthCare System Pineville |
| Reducing Length of Stay in Obstetrics | Carolinas HealthCare System Pineville |
| Sustaining the Gains: One Year (and counting) with Zero CAUTI | Carolinas HealthCare System University |
| Reducing Waste in Omnicell Medication Inventory | Carolinas HealthCare Systerm Union |
| Reduction and Prevention of Central Line Associated Bloodstream Infections (CLABSI) in the Surgical-Trauma Intensive Care Unit | Carolinas Medical Center |
| A Clinical Nurse Leader Program Built for Sustained Success in Care Quality | Carolinas Medical Center |
| Clinical Efficiency: Innovations in Physical Therapy Staffing Model | Carolinas Medical Center-Mercy |
| Improving Discharge to Community after Inpatient Rehabilitation | Carolinas Rehabilitation Mount Holly |
| A Cause for Alarm: Reducing Alarm Fatigue Across Metro | CHS Northeast, CHS Union, CHS Pineville, CHS Lincoln |
| The Marriage between TC and MI: Stepping Stones to Better Outcomes | Community Care Partners of Greater Mecklenburg (CCPGM) |
| Central Telemetry Alarm Management | Cone Health |
| Successful Discharge Thoroughput and it's impact on Clinical Quality and Safety | Cone Health - Alamance Regional |
| Reducing 30-day Readmission Rates Following Bariatric Surgery | Cone Health - Wesley Long Hospital |
| Utilizing Data to Enhance Physician Engagement While Improving Patient Outcomes | Mecklenburg Medical Group |
| Using Collaboration to Reduce Pre-Analytic Laboratory Defects | Myers Park OBGYN |
| Optimizing Care of Patients Diagnosed with Ischemic Vascular Disease in the Neurology Ambulatory Care Setting | Neurosciences Institute-Cleveland (NIN-CLE) |
| Implementation of a Rapid Molecular Meningitis Panel | New Hanover Regional Medical Center |
| Malnutrition Identification & Documentation of the Hospitalized Patient | New Hanover Regional Medical Center |
| Pelorus Systems and Operating Room Efficiency at the New Hanover Regional Medical Center | New Hanover Regional Medical Center |
| Reducing Mortality with Documentation Excellence | Sanger Heart & Vascular Institute |
| Population Health - Heart | Union Family Practice |
2017 Bronze Touchstone Award Winners
| Project Title | Facility |
| Low Tidal Volume Lung Protection Strategy | AnMed Health |
| Care Alignment Tool: Documenting patient goals and wishes to align with care | Carolinas HealthCare System |
| The First Step is Always the Hardest: Building a Framework for Antimicrobial Stewardship across a L |