2023 Schedule of Events

 8 to 8:15 a.m.


Welcome & Connect to Purpose

Vishal Bhalla

Chief Experience Officer

Advocate Health

Betty Chu, MD

Chief Quality & Patient Safety Officer

Advocate Health


 8:15 to 9:55 a.m.

Gold Touchstone Presentations

- ECC Arrival to Troponin Resulted

- Asking the Tough Questions to Mitigate Child Hunger: Food Insecurity Screening in Pediatric Primary Care

- Increasing Patient Obtention Rate of Insulin Following Hospital Discharge

- Colorectal Cancer (CRC) Screening

-Waiting Room Medicine:  Maximizing Clinical Space and Patient Flow in the Emergency Department of a Community Hospital by Implementing a Virtual First Look (VFL) Program

9:55 to 10:10 a.m.


10:10 to 11:50 a.m.

Gold Touchstone Presentations

- Bubble Gum to Bifocals - Increasing Technological Literacy to Enhance Patient Experience

- Sustained Reduction in Prolonged Ventilation After Isolated CABG Following Multidisciplinary Improvements Across All Phases of Care

- Avoid the Wait: ED Direct to Hospice

- Implementation of a Standardized Inpatient Virtual Consult Platform

- Theres No Place Like Home: Developing Code Chemo as an Efficient Process for our High-Risk Cancer/BMT Patients to Avoid Hospitalization and Provide Cost Savings for Families


 11:50 a.m. to 12:20 p.m.




 12:20 to 12:30 p.m.

Introduction Remarks

Dr. Scott Rissmiller

Chief Physician Officer

Advocate Health

 12:30  to 1:00 p.m.


Enterprise Executive Remarks

Gary Stuck

Chief Medical Officer

Advocate Health

Mary Beth Kingston

Chief Nursing Officer

Advocate Health

1:00 to 2:00 p.m.

Poster Session

Silver Award Winners

*As an independent chartered chapter of the American College of Healthcare Executives, the Greater Charlotte Healthcare Executives Group, is authorized to award a total of 4.5 hours of ACHE Qualified Education credits toward advancement or recertification in the American College of Healthcare Executives. Participants in this program who wish to have it considered for ACHE Qualified Education credit should list their attendance when they apply to the American College of Healthcare Executives for advancement or recertification.

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